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Everyone is very helpful, friendly and knowledgeable in their roles but even the 0830 appointment starts slightly late!

Excellent over many years.

Fantastic. Lovely staff and excellent service.

I would never go to any other dentist ! I feel at ease and confident that I’m going to get an excellent service .

I receive nothing but courtesy, friendliness, efficiency and skilled dentistry when I come to the Haven Dental Practice.

excellent as it has been for many years. Thank you

Very friendly service

I have been going to the Haven Dental Practice for a few years. The staff are wonderful - the service exemplary and I have no hesitation in recommending the Practice.

Good appointment availability and excellent service

Brilliant service. Lovely friendly staff. Have been going to Anne and the team since I was 20, wouldn’t go anywhere else.

Rang up for an appointment on Friday morning and got one for 8.30am on Monday. Miss Carter is excellent. Couldn’t be better.

Lovely staff and always very professional.

Anne and her team have looked after myself and my family for over 30 years and I have complete faith in them. A very professional and caring team.

Excellent service. Car parking always difficult. Any chance of mid week evening appointments, once a month say? Might be more popular than Saturdays?

Ann Carter is the best dentist and Diana is a wonderful hygienist. I have been with them for 28 years.

After having a Filling,it would have nice to be told the cost would be an extra £100,with an itemised receipt.

Haven Dental practice has looked after my teeth for approximately 30 years. Everyone has been very professional and friendly during that time. I recommend Ann and her team to anyone who is looking for excellent dental treatment.

Normal great service

As always the greeting is friendly, the service professional and excellent.

super good service! very nice.

As always an enjoyable experience. Much appreciated. Thank you.

Excellent friendly service as always. Very pleased with the result.

Came in for check up and hygienist appointment. As usual it was a pleasant experience because all the team at The Haven are so friendly and put you at ease.

Always professional, with good care.

As usual, it was a very warm and friendly experience with reassuring news on the dental check up and hygienist appointments. Another six monthly visit already booked!

Excellent service, always respond quickly and appropriately. I cannot imagine a dentist being more caring.

For over 40 years Anne has always been so thorough over my dental care. Not the easiest of mouths to deal with but she has always managed to sort out any problems. I really do not think there is anything that that the team can do to improve things for me.

My visit yesterday was pleasant, professional and pain-free.

Exceptional service. Offered very informative advice and thorough examination. Friendly as always, thank you very much!

Iv been doing to Haven Dental Pratice since I was a couple of years old. Still going aged 29 and onwards. Alway so welcoming and friendly. Highly recommend.

Always a welcoming and relaxed atmosphere. Have been seeing Ann for over twenty years.

Not pleased with the service. I have went to the practice as a new patient for a check-up and a cavity that needs to be treated. I've had the scan and the treatment plan but the price for most of the items are above the indicative price set in the clinic website even for fixed priced items such as the 30 mins hygiene appointment. I have asked the reception to provide me with the priority treatment list vs what's good to do, so I can budget for them. I was promised to receive them once the dentist become free and it's over a week now and I haven't received anything.

Quality service, great results. Thank you Ann and team

If you are frightened of going to the dentist because of a previous bad experience then this is the place for you. An experienced and friendly team will put you at ease and solve your dental problems. I highly recommend them.

We've been treated at this dental practice for over 30 years, and have every confidence in Ann Carter and, somewhat more recently, Stephanie Brown, the dental practitioners there. They are very professional, knowledgeable, well-equipped, and extremely pleasant to deal with. Their support staff are also clearly very capable and good. Our dental health has been in very good hands, and they have managed the various problems which age brings extremely competently, referring us to other specialists on the rare occasions when that has been necessary. We can recommend them without hesitation.

I was booked in to have my first tooth taken out and was very nervous and worried. Anne made the whole experience very relaxing and reassuring and I didn't actually feel a thing! She's very good at what she does and the methods she uses and i would recommend her to anyone.

Excellent. Anne was very thorough, skilful and caring. Her manner was reassuring and she quickly won my trust. I felt that her main interest was that I received the treatment that was most appropriate to me. She took the time to explain things very clearly. I felt that the amount I was charged was very reasonable.

I have just had an appointment with Anne to inspect & discuss my Xrays & oral photos in order to discuss the necessary action, taking in to account my wishes and priorities both clinical and cosmetic. It proved to be a very clear, unhurried and collaborative session which I've never had with a previous dentist. Thanks Anne.

Excellent service and great staff.

Always a warm and comforting smile from Ann and her team and makes the whole Dentistry experience very relaxing.

I attended for a check up. The investigation felt thorough and was carried out with care, knowledge and reassurance.

The team at haven are professional, friendly and always a pleaure to see. I was always concerned visiting the dentists for the normal worries of injections and pain etc but am so happy i have found a place where all my concerns are alleivated and i no longer worry about my routine checkups/visits.Would recommend all to visit and see the team.

The usual service that I have come to expect over many years Well done!!

Dear Dr Carter, I am disappointed (and puzzled) that you did not respond to my email, hand-delivered letter and phone calls (despite repeated assurance by your secretary that you would call back).Regretfully, this leaves me no other option but to escalate the issues to GDC, CAC and IHAS. I hope we could discuss and resolve the issue without involving the offcial body, as per the suggestion in Haven complaints procedure (which ironically states that you are contact person).Please get in touch if you see this message. Regards, Dr Kar Ann Chew

I am very nervous of going to the dentist but everyone working at this practice puts you at ease. I have had a lot of problems with my teeth but have never felt any pain. I would certainly recommend Ann Carter and her team

As a patient of over 30 years I can safely say the Haven Dental practice is the bestAnn & Diane are fantastic, I actually look forward to going to the dentist Some thing you don't hear many people sayWould recommend every time

I have been going to the Haven dental practice for several years and have just had my check up. Ann Carter and her team are wonderful, especially if you are nervous or feeling a bit 'fragile'. Ann is very gentle and thorough. The whole team put you at ease and are easy to talk to if you have any concerns, no matter how silly you think they may be. Diane is the hygienist I visit and she is lovely. She is also very thorough but kind and careful. I would definitely recommend this dental practice, particularly if you are an anxious or nervous patient.

Diane has been my dental hygienist for some years. She is super-efficient and I rely on her experience and professionalism and skill, completely.

Both the dentists, Ann & Stephanie, at Haven give a really friendly service and offer the best & most detailed attention to mouth examination. For the first time I'm not afraid to visit the dentist, after years of dental problems and thankfully, now I've been attending for a couple of years and also using the Hygienist service for advice etc, my mouth has now been given a clean bill of health.

The staff at the Haven are superb - kind, welcoming, professional and excellent in their work. I've been coming here for a few years and cannot recommend them enough. Ann and her team explain all the treatment and procedures thoroughly, and I can wholeheartedly say I've never had a single painful appointment with them. So pleased to have found them, thanks all!

As always a welcome visit, thank you Diane for all your hygienist tips and getting me on track.

As always, quiet and professional treatment from Anne and all other staff in the practice.As last time, excellent treatment with a totally satisfactory result.

Use of modern technology very friendly and so are all the staff.

Good experience yet again at haven dental practice. It is an extremely friendly practice with good caring professionals. The customers concerns are always taken into account and talked through with the dentist concerned.The overall experience is good even down to the very friendly reception on arrival.

Been at Haven for over 30 years. Friendly and professional. Highly recommend.

I attended The Haven dental practice as a new patient and was extremely happy with my experience. Anne was extremely nice and thorough. In one short visit I learned more about the health of my teeth than I had over the preceding 40 years. I will definitely return for any treatment that is required.

Very friendly and appointment ran on time

I was the ultimate nervous/reluctant patient when I first visited this practice. A long chat with a delightful receptionist convinced me to make an appointment. Dental surgeon, hygienist, nurse and receptionists all brilliant. Nice calm relaxed atmosphere. They concentrate on preventative treatments.Latest appointment was with the hygienist, encouraged to floss/clean a little better. Give it a go. You won't find better!

Very pleased with experience with dental hygienist. Explained what she was about to do and virtually no discomfort . Excellent work

As always toothache is unpredictable and when you get it, it mostly unbearable, Stephanie was able to fit me in and did an excellent job of relieving me of the pain. Job well done .

When the time comes to say goodbye to a back tooth, the Haven is the only place to say goodbye to it. Thank you Ann and Caroline for your expertise, kindness and care (and hand gripping at crucial points, Caroline!). This team always go the extra mile, making a visit to the dentist if not a pleasure at least something not to be afraid of nowadays!

Good service helpful and don't charge to much for there skills

Having been a patient here for 35 years I think that says it all. Ann and her team have always put me at ease as a nervous patient. Thoroughly recommend

AS ALWAYS, EXCELLENT TREATMENT FROM BOTH THE DENTIST & HER TEAM AND THE HYGIENIST. THOROUGHLY RECOMMEND THIS PRACTICE

Everything went well to preserve my remaining 6 teeth for which i am very grateful,but how do you justify a rate of over £300 per hour to a mere old age pensioner?

An excellent dental practice. Very friendly and professional. Have been a patient here for over 20 years.

Great dental practice. I have been a patient for many years. Friendly staff members, which begins from entry, who take time and patience listening and providing information and care. I continue to be satisfied.

Excellent dental practice! Kind and patient, particularly with people who are nervous about visiting the dentist. An approachable and professional team who always put the client first.

Excellent and professional, you can trust this practice for taking care of your teeth. The price is appropriate, you get high standards of care.

very kind and professional people. Got a wisdom tooth removed, it went well, they careful checked that I received enough local anaesthetic to not feel anything. They kindly phoned me the day after to check that I was allright. I am planning to get a second wisdom tooth removed since it went so well. I highly recommend this dental practice.

Whatever I needed doing has always been done professionally and expertly

Great support from Anne and the team with my Bruxism.

My favourite dentist.

The best dental practice I have ever found.

Feeling a little anxious as I had not been to the dentist for a while, but the team at The Haven made me feel comfortable from booking my appointment through to my consultation. A clear explanation of the treatment required allowed me to feel confident that I had picked the right dental practice.

I have been going to the Haven Dental Practice for many years and have always been treated with the upmost kindness and respect and all treatments have been painless and successful.

As ever, an excellent service from Dr Stephanie Brown at the Haven Dentsl Practice

Excellent dentists - especially Stephanie Brown. Professional but friendly and caring, and are especially kind and patient with nervous patients. By using this dental practice you never need fear a trip to the dentists again. Highly recommended.

I am a relatively new patient at Haven having only visited on 3 occasions with my 4th visit due soon. Historically I have been an NHS patient at various dentists and have not always had a good experience (some quite terrible). Visiting Haven is the first time going private and the difference in care is like night and day, I wish I had gone private years ago but I was under the misconception that it was a waste of money paying for something you can get for a fraction of the price on NHS, I mean its all the same right??? wrong!!! At Haven everything from the initial consultation to the final treatment is completely unrushed, explained properly and most importantly the treatments are carried out competently with minimal pain. You can also tell that the staff here care about their patients rather than run a business like a sausage factory rushing people in and out. You cannot put a price on your health and as the saying goes 'you get what you pay for' and all I can say is its worth every penny going private and at Haven you won't regret it.

Very friendly and professional staff, great service from both dental surgeon and hygienist.

From personal experience I have found the Haven Dental Practice always provides an an efficient and friendly service looking after all your dental needs!

I have absolutely no hesitation in recommending this dental practice to anyone. However nervous you might be - have no fear. Nothing is too much trouble to ensure your visit will be pain free and even a pleasure because everyone is so kind and working together to make it so. I have been a patient of Ann's for many years. Having a slightly unusual dental history I could have been considered to be somewhat of a 'not her again' person but I have always been certain that whatever is necessary will be carried out to the highest standard in a calm and peaceful environment. Ann and the whole team have never failed to make me feel at ease, safe and confident that nothing is too much trouble for any of them.I cannot stress how much regard I have for all concerned - they are without doubt just the best.

Professional and knowledgeable approach! If you can afford it go for it without any doubt.

I'm not sure if anyone actually loves going to the dentist - but I have been going to The Haven Practice for over 10 years now, and I have always found the check-ups and care I received to be first class and professional. The attention and attitude always engender confidence in me, and I have had excellent treatment when this was necessary, with an emphasis on careful examination, appropriate remedial intervention and problem prevention.I would not hesitate to recommend The Haven!

The perfect combination of professionalism and friendliness.

This must be the friendliest dental practice in the area. The receptionist is helpful and efficient. The dentist, Stephanie Brown always manages to put me at ease and offers excellent care and general advice on dental hygiene. The nurses are absolutely lovely. Many of my family and friends travel long distances for their dental treatment at the The Haven because it is so good.

first class Service always helpful this is why I have been attending for years

I have been using the Haven DP for several years now as a private patient and on the recommendation of a close friend and compared with several previous dentists I have always enjoyed excellent advice across a wide range of procedures (including implants) and always received gentle and pain free in-house treatments. Requests for emergency treatment have also been dealt with promptly and completely satisfactorily.All the staff are very pleasant and caring and I could not recommend them highly enough!!

High quality treatment and advice you can trust. Friendly polite staff. Recommended

I have been using Haven Dental practice for the last 7 years and have found the service to be consistently high. As a relatively small practice they provide a personal service. Both Ann and Steph have provided comprehensive care and advice in all our interactions. I can highly recommend them to others.

All the team at the practise are really friendly and welcoming and have made me feel much less worried about visiting the dentist and hygenist. I actually trust them with my teeth now which is great after having a couple of horrible experiences at another practise. I must say a big thanks, in particular, to Gail who has been so understanding over the past year or so and has helped me to not dread the scaler every visit.

Such a warm and welcoming attitude from all members of staff. You always feel you are being looked after by such professional people in a very clam environment. Treatment options are explained well and I have always felt assured I was in safe hands throughout different treatments.

I had some really bad experiences at the dentist as a child however since moving to the Haven more than 20 years ago I have benefitted from the care of Ann & her team particularly last year when they saved a bridge and crown. I still don't enjoy going but its now a much more pleasant experience. Going to the Dentist 1 star, Practise care & experience 5 star - Recommended

Very nice practice, the nurses and receptionists are friendly and welcoming. Steph's been looking after my teeth for as long as I can remember and I've never had any complaints. I would highly recommend The Haven to anyone looking for a dentist.

This is a calm and professional dental practice, where I always feel at ease. The waiting room has been much improved since the display cabinets and wall notices have been removed - much more relaxing now. I am really sorry that Gail has now left, but look forward to meeting the new Hygienist.

My wife and I have been with Haven Dental Practice for over 30 years and our now grown up children have been there since birth. Even though we have moved house several times in that period, we would never consider changing practice. Ann is professional and friendly and the atmosphere of the practice is as the name implies calm and relaxed. Ann is supported by a loyal team of workers and going 'to the dentist' has never been a worry for any of us.

Over many years I have had excellent service and treatment at this practice. I wouldn't go anywhere else

Recently visited for a check-up. I was made to feel at ease and felt that the dentist had a lovely bedside manner. The practice was clean and calm, and all the staff were friendly and professional. The appointment was thorough and everything was explained to me in detail. Will definitely visit again if I ever need treatment.

Having just visited Haven again, I was very surprised how homely and friendly the practice feels. Not like a dentist at all really. I had a nice early appointment which still allowed me to get the train I wanted from the station which is seconds away and really enjoyed chatting to the dentist and staff. Very impressed.

I have been seeing Ann Carter since 1982. She does not over treat - unlike my previous dentist. She is wonderful and gentle (with the drill).I can't think of a single problem with her in 30 years. On the odd occasion, When Dr Carter is away, I saw Steph Brown. Again, no complaints.