January 20, 2021
MH
5/
5stars
It was safe with every care being taken during this time. Very good follow up for treatment that is required. A highly professional team.
Responded on January 21, 2021
Hello Mr Honeybourne, thanks for the positive feedback! We're always happy to hear good things from our patients.
The Haven Dental Practice Management
Practice Manager
January 8, 2021
MC
5/
5stars
January 8, 2021
JB
5/
5stars
Excellent service and organisation re the pandemic measures. Always very friendly and helpful staff. Thankyou
Source:
Google
Responded on January 21, 2021
Thank you for your kind words, John.
The Haven Dental Practice Management
Practice Manager
December 15, 2020
MB
5/
5stars
Great service and thank you for all your help.mrs burrows
December 15, 2020
MR
5/
5stars
As usual a truly satisfying and professional experience.
December 11, 2020
MR
5/
5stars
I love the friendly welcome and the personal service, the care taken to provide the most suitable treatment,( where applicable), and the welcoming ambience of the surgery itself..
December 5, 2020
DJ
5/
5stars
Very friendly and very good.
Source:
Google
Responded on January 21, 2021
Thank you for the great review, Danish. It's a pleasure having you as a patient!
The Haven Dental Practice Management
Practice Manager
December 2, 2020
JT
5/
5stars
Incredibly friendly and helpful. The whole experience was excellent.
Source:
Google
December 1, 2020
MM
5/
5stars
Always a pleasant welcome and caring treatment with great advice given. Been coming here for over 30 years now and never had cause to complain!
November 24, 2020
MF
5/
5stars
As always, a warm welcome on arrival despite current lockdown conditions and treatments are professional and always make you feel at ease.
Highly recommended
November 12, 2020
ML
5/
5stars
Because of the pandemic, over a year had passed since I visited The Haven. I was therefore very pleased to see Anne and Diane at last, when I received their usual excellent treatment. It was also reassuring to find that current hygiene requirements are being strictly adhered to.
November 12, 2020
ML
5/
5stars
Because of coronavirus restrictions it’s been over a year since I lvisited The Haven.I was therefore very pleased to at last be able to see Anne and Diane earlier this week, who attended to me with their usual excellent care. It was also reassuring to see that current hygiene requirements are being strictly adhered to throughout the surgery.
November 11, 2020
MW
4/
5stars
A very professional and sympathetic approach to my appointment, many thanks.
November 11, 2020
IF
5/
5stars
Great customer and dental care service. I was very late for appoitement but still was taken care properly.
Source:
Google
November 5, 2020
MW
5/
5stars
Very happy to have our appointments after having to reschedule due to the lock down in march, high standards as usual .
October 31, 2020
MH
5/
5stars
October 23, 2020
AM
5/
5stars
Recommended
Small, friendly, professional service.
Source:
Facebook
October 13, 2020
MK
5/
5stars
Extremely pleasant and efficient.
October 12, 2020
MS
5/
5stars
Felt very secure everything was done for safety from start to finish
October 6, 2020
JM
5/
5stars
Recommended
Professional service. Treatment excellent.
Source:
Facebook
October 6, 2020
MM
5/
5stars
I felt completely safe. The practice wasn't well prepared.
My treatment was excellent and the rebuild of my tooth was perfect.
Thanks for your attention to detail.
John Miller
October 1, 2020
MRFMSF
5/
5stars
We each underwent our (belated) annual check-up on 29th Sept., and are pleased to have received a clean bill of health! The procedure was made more complex by Covid precautions of course, but nevertheless your service was excellent in every respect. Thank you!
October 1, 2020
MC
5/
5stars
An excellent job well done, especially in these difficult times.
September 29, 2020
MC
5/
5stars
covid awareness and control all very well implemented, well done.
September 23, 2020
MA
5/
5stars
As always very efficient and friendly service.
September 22, 2020
M
5/
5stars
It would be very hard to improve on the service I received yesterday. Despite the current challenge of Covid the precautions were was you would expect from a very well and professional practice. Well done to the team. My smile is back
September 17, 2020
MB
5/
5stars
September 16, 2020
MC
5/
5stars
despite the lockdown one felt very safe with all the arrangements made. It was very obvious that a risk assessment had been carried before allowing the patients back into the dentists.
Well done to the team.
September 15, 2020
MMG
5/
5stars
September 10, 2020
MT
5/
5stars
I had a session with the hygienist who was very pleasant and efficient.
September 10, 2020
MS
5/
5stars
It's always a pleasure to visit your practice. Am never worried about anything. I can assure anyone that they will be cared for with the utmost professionalism and no pain.!
September 9, 2020
DS
5/
5stars
September 8, 2020
MW
5/
5stars
My treatment yesterday was impressive, both for the careful arrangements regarding avoidance of coronavirus infection and for efficient and considerate dental treatment by Anne and hygienist Katie.
September 4, 2020
MC
5/
5stars
Friendly helpful staff, secure safe environment.
Professional treatment.
September 2, 2020
MC
5/
5stars
Excellent service and very safe
September 2, 2020
MH
5/
5stars
September 2, 2020
si
5/
5stars
I can not recommend this dental surgery enough . I am a long standing patient of theirs and I have recently had a root canal filling , which I have to say I was dreading, and considering having the tooth extracted rather than have the root canal filling , the receptionist was very understanding , compassionate and knowledgeable enough to be able to reassure me , following which I decided to go ahead with the root canal filling . It was done with such expertise, i never felt a thing , and so glad I went ahead with it rather than loose a tooth .Thank you Haven Dental Practice.Anne ikin
Source:
Google
August 21, 2020
MH
5/
5stars
Fantastic service as normal. The practice have implemented COVID-19 changes and ~I felt very comfortable.
August 18, 2020
MG
5/
5stars
Very professional as always
August 17, 2020
MR
5/
5stars
Having to contact the practice to have a broken filling repaired was a worrying experience for me as I had only just been for my 6 monthly check up and cleaning . However I was given an emergency appointment which calmed me down and the subsequent treatment I received was excellent as usual.
Responded on August 19, 2020
Thank you for your lovely review Mr Ricketts, we are glad that were were able to see you to sort out your broken filling!
The Haven Dental Practice Management
Practice Manager
August 14, 2020
MW
5/
5stars
Responded on August 14, 2020
Thank you very much for taking the time to give us the review Mike. Always a pleasure to see you
The Haven Dental Practice Management
Practice Manager
August 12, 2020
MW
5/
5stars
As ever wonderful help and advice regarding my teeth hygiene from Diana, especially given Covid restrictions. For any concerned patients, excellent service and care. As usual from a lovely practice.
August 12, 2020
MB
5/
5stars
Excellent experience from start to finish. Friendly and welcoming team who take great care and go above and beyond what would normally be expected.
August 11, 2020
MC
5/
5stars
Always good service and treatment.
August 11, 2020
MB
5/
5stars
In the new Covid-19 reality, I knew what i needed to do before I arrived, when I arrived and then when with you. Thank you for clear instructions and the dental care and treatment I received were first class as always
August 11, 2020
MT
5/
5stars
Very much appreciate your help and support.
August 11, 2020
MW
5/
5stars
Very professional as always
Responded on August 11, 2020
Thanks for the great review, Mrs Wilson. It was a pleasure seeing you as our patient!
The Haven Dental Practice Management
Practice Manager
August 9, 2020
si
5/
5stars
I can not recommend this dental surgery enough . I am a long standing patient of theirs and I have recently had a root canal filling , which I have to say I was dreading, and considering having the tooth extracted rather than have the root canal filling , the receptionist was very understanding , compassionate and knowledgeable enough to be able to reassure me , following which I decided to go ahead with the root canal filling . It was done with such expertise, i never felt a thing , and so glad I went ahead with it rather than loose a tooth . Thank you Haven Dental Practice. Anne ikin
Source:
Google
August 7, 2020
MR
5/
5stars
Good appointment - Ann explained everything that she was saying well, so that I could understand what I needed to do
August 7, 2020
MA
5/
5stars
Calm and professional atmosphere as always.
Responded on August 11, 2020
Hello Mr, thanks for the positive feedback! We're always happy to hear good things from our patients.
The Haven Dental Practice Management
Practice Manager
August 6, 2020
MC
5/
5stars
Strange times to visit the dentist Waiting to be called in your car. The process was good slightly longer waiting and more protective wear but worth it to get your appointment. Felt very safe.
August 5, 2020
MF
5/
5stars
Always professional.
August 5, 2020
MAM
5/
5stars
August 5, 2020
MR
5/
5stars
As always a great experience with Ann and the team . These are difficult times as we all know with COVID, but very safe at the Haven Dental Practice where procedures have been thought through , put in place and followed.. Thank you the Haven Dental Practice.
August 2, 2020
SCLW
5/
5stars
Excellent dental practice! Kind and patient, particularly with people who are nervous about visiting the dentist. An approachable and professional team who always put the client first.
Source:
Google
August 2, 2020
BH
5/
5stars
After bad experiences at some dentists I’ve been attending the Haven Dental Practice for over 30 years. All the staff are lovely and Anne is great - kind, reassuring and gentle. I have just had an appointment after the COVID 19 lockdown and was nervous about it. How wrong could I have been. The measures in place were clear and I felt totally reassured and safe. A lovely practice - thank you.
Source:
Google
July 31, 2020
MS
5/
5stars
Very happy with my visit. Everything was positive. Thankyou very much.
July 30, 2020
MW
5/
5stars
July 29, 2020
EC
5/
5stars
Recommended
My family have been with the Haven Dental practise since 1984, I have great faith in Ann and her team, they have looked after our teeth very well and I wouldn't consider going any where else.
Source:
Facebook
July 21, 2020
MG
5/
5stars
Very well organised Covid-19 safety procedures in place. I felt completely safe going for my routine check-up, which, as always, was very thorough.
July 21, 2020
MP
5/
5stars
A very safe and professional service in difficult times
July 21, 2020
MO
5/
5stars
Welcoming and thorough. Felt very safe with the new Covid process.
July 16, 2020
BL
5/
5stars
Recommended
I have been with the Haven Dental Practice for over 30 years. I always receive the best of care and advice as do my family. I always recommend it highly to anyone needing a dentist.
Source:
Facebook
July 16, 2020
ML
5/
5stars
I have been with the Haven Dental Practice for over 30 years. I always receive the best of care and advice as do my family. I always recommend it highly to anyone needing a dentist.
July 15, 2020
MG
5/
5stars
I was impressed with the effort that had obviously gone into making me feel safe. I appreciate that Ann & all the staff are "front line" & thank you all very much. 100% efficient!
July 15, 2020
A
5/
5stars
Very friendly, reassuring and met all my needs
July 12, 2020
MC
5/
5stars
Very professional & very well managed pratice
July 8, 2020
MH
5/
5stars
In these difficult times The Haven Dental Practice ensured that everything went smoothly by clearly advising in advance what I should expect on arrival in the car park. In the dental surgery I was totally confident and the check up proceeded as usual.
July 8, 2020
MH
5/
5stars
After bad experiences at some dentists I’ve been attending the Haven Dental Practice for over 30 years. All the staff are lovely and Anne is great - kind, reassuring and gentle. I have just had an appointment after the COVID 19 lockdown and was nervous about it. How wrong could I have been. The measures in place were clear and I felt totally reassured and safe. A lovely practice - thank you.
Responded on July 8, 2020
Thank you Mrs Harman for your lovely review. We are glad that we were able to make you feel safe during your visit to the practice.
The Haven Dental Practice Management
Practice Manager
July 8, 2020
JL
5/
5stars
The visit arrangements, with covid precautions, went seamlessly. The service is caring and friendly, as always.
July 8, 2020
BH
5/
5stars
After bad experiences at some dentists I’ve been attending the Haven Dental Practice for over 30 years. All the staff are lovely and Anne is great - kind, reassuring and gentle. I have just had an appointment after the COVID 19 lockdown and was nervous about it. How wrong could I have been. The measures in place were clear and I felt totally reassured and safe. A lovely practice - thank you.
Source:
Google
July 4, 2020
GB
5/
5stars
Recommended
Very friendly and efficient staff. The organisation during the current pandemic is very good.
Source:
Facebook
July 4, 2020
MW
5/
5stars
Very friendly and efficient staff. The organisation in these problem times is very good.
Responded on July 7, 2020
Thank you Mr Webster for your kind words.
The Haven Dental Practice Management
Practice Manager
July 3, 2020
MM
5/
5stars
Great service as always
July 1, 2020
MC
5/
5stars
Ann and her team have everything in place for a risk free visit. They are calm and the visit feels safe and relaxed.
Just what I would expect from this lovely practice.
Responded on July 7, 2020
This is great news! We're so happy to know that you had a good experience.
The Haven Dental Practice Management
Practice Manager
June 25, 2020
MG
5/
5stars
Staff were very professional in their approach to me and very caring. I would not hesitate to recommend people to go to the surgery for treatment.
June 24, 2020
MG
5/
5stars
With the extra precautions necessary I felt safe and secure during my visit yesterday. I’m grateful to the whole team for their efforts, without compromising friendliness. Thank you.
Responded on July 7, 2020
Thank you Mrs Gatehouse, we're glad you felt safe during your visit to the practice.
The Haven Dental Practice Management
Practice Manager
June 11, 2020
I
5/
5stars
Dr Ann Carter, was really helpful during lock down. I am not even registered at her practice yet, but due to an emergency situation, I called her practice out of desperation and she pointed me in the right direction to get the emergency help I needed. Such a caring person who went out of the way to help.
March 10, 2020
MS
5/
5stars
Recommended
Lovely service always. Taken away my deep rooted fear of the dentist!!!
Source:
Facebook
March 10, 2020
MS
5/
5stars
Lovely service always. Taken away my deep rooted fear of the dentist!!!
March 3, 2020
MS
4/
5stars
March 2, 2020
SF
5/
5stars
Very pleasant experience. Katie made me feel very comfortable. She was very patient and informative.
Source:
Google
February 11, 2020
HS
5/
5stars
Recommended
Super friendly, super efficient. I always leave smiling. What better advert for a dentist?
Source:
Facebook
Responded on July 7, 2020
Thanks for the great review, Hazel. It was a pleasure seeing you as our patient.
The Haven Dental Practice Management
Practice Manager
February 11, 2020
MB
5/
5stars
Friendly and professional very much recommended!
February 10, 2020
KM
5/
5stars
Recommended
Friendly, efficient and they do exactly what they say they will! Been with them for over 30 years and couldn't imagine going anywhere else!
Source:
Facebook
February 6, 2020
SF
5/
5stars
Very pleasant experience. Katie made me feel very comfortable. She was very patient and informative.
Source:
Google
February 2, 2020
EG
5/
5stars
As always, quiet and professional treatment from Anne and all other staff in the practice.As last time, excellent treatment with a totally satisfactory result.
Source:
Google
January 14, 2020
MG
5/
5stars
January 9, 2020
CF
5/
5stars
Friendly and professional service as usual.
December 17, 2019
MH
5/
5stars
Always please, have used the same dentist for 32 years.
December 10, 2019
MB
4/
5stars
As always my treatment by the medical staff was exemplary. My only concern was the new receptionist ,new to me at least, who was far from welcoming. She passed a tablet / iPad to me to complete a medical history without so much as asking if I was ok with that and telling me to go into the waiting room with it! She also made no attempt to remind me of the hygienist appointment that had supposedly been made just telling me to return to the waiting room after seeing Miss Carter. Her attitude could be greatly improved as the front line of the organisation.
Responded on July 7, 2020
Sorry to hear about your experience at the Haven Dental Practice Mrs Brandon-King. Please get in touch and we would be happy to discuss this with you.
The Haven Dental Practice Management
Practice Manager
December 2, 2019
MC
5/
5stars
Fantastic. Lovely staff and excellent service.
Source:
Google
December 2, 2019
JP
5/
5stars
Good appointment availability and excellent service
Source:
Google
Responded on November 18, 2020
Thanks for your feedback!
The Haven Dental Practice Management
Practice Manager
December 2, 2019
DC
5/
5stars
Source:
Google
November 14, 2019
MC
5/
5stars
Always pleased with the attention given from both Katie & Steph.
I wouldn’t hesitate to recommend the practise.
The staff are always friendly and very pleasant
November 13, 2019
MC
5/
5stars
November 1, 2019
MP
5/
5stars
October 15, 2019
MC
5/
5stars
As a new patient my visit went smoothly and efficiently. On meeting Ann for the first time I found her very welcoming and reassuring. I was extremely grateful as an anxious patient who has not had good experiences elsewhere. I feel more confident undertaking treatments required.
October 2, 2019
CT
5/
5stars
Recommended
nice and calming through your appointment time
Source:
Facebook
October 2, 2019
MT
5/
5stars
A very nice and easy experience very calming
October 2, 2019
MF
5/
5stars
Excellent experience & highly recommended
October 2, 2019
MF
5/
5stars
Excellent experience & highly recommended
Source:
Google
September 20, 2019
RB
5/
5stars
Recommended
High quality work, great atmosphere and friendly staff. Never thought I would enjoy visiting the dentist
Source:
Facebook
September 20, 2019
MT
5/
5stars
Have been receiving excellent treatment from this Practice for over 30 years. That says it all.
September 11, 2019
MA
5/
5stars
Great service as usual. Would thoroughly recommend this practice.
September 5, 2019
MH
5/
5stars
First class friendly service as always.
Responded on September 10, 2019
Thanks for the great review, Michael. It was a pleasure serving you as a customer.
The Haven Dental Practice Management
Practice Manager
September 4, 2019
MP
5/
5stars
Superb as ever. Why else would I continue to travel more than 50 miles each way? Please keep it up.
August 20, 2019
MF
5/
5stars
As always, the treatment here is first class.
August 13, 2019
M
5/
5stars
What can I say, The welcome and putting one at ease is all part of the service at the Haven Dental Practice. The dentistry! the purpose of my visit! was as always excellent
.
Thank you all for looking after my teeth and gums for what 25+ years
Responded on September 10, 2019
And what a privilege it is having you as our patient for so many years, Mike. Thank you for your kind words.
The Haven Dental Practice Management
Practice Manager
August 9, 2019
MW
5/
5stars
August 9, 2019
MS
5/
5stars
When I come to the Haven dental practise I know I am going to get wonderful treatment
Ann is so gentle and explains everything. I am a bit of a coward when it comes to the dentist
But I feel relaxed here ,
And also you are not charged over the top for treatments which is a really good thing
So would recommend this practise to anyone
August 7, 2019
MW
5/
5stars
Usual great service and help
August 7, 2019
ML
5/
5stars
Many years of being a patient with the Haven and never a bad experience. Most recently I had a chipped front tooth repaired to such an excellent standard it’s impossible to tell. Hygienist ‘s work is also very thorough. Caring and friendly, a very pleasant practice to visit. Would highly recommend.
August 5, 2019
MW
5/
5stars
Very good - stay as you are!
July 31, 2019
SH
5/
5stars
Ann has been my dentist for over 30 years.
It is always a pleasure to see her and the team, more like visiting friends than having an appointment.
Responded on September 10, 2019
Hi Sandie, we're feel privileged to have you as our patient for all these year, we look forward to seeing you again soon.
The Haven Dental Practice Management
Practice Manager
July 27, 2019
MS
5/
5stars
July 17, 2019
MW
5/
5stars
July 16, 2019
MJ
4/
5stars
Everyone is very helpful, friendly and knowledgeable in their roles but even the 0830 appointment starts slightly late!
Responded on July 17, 2019
Miss John, thank you for your kind review. We are also open from 8am every Tuesday if this suits you better. We look forward to seeing you soon.
The Haven Dental Practice Management
Practice Manager
July 12, 2019
MW
5/
5stars
Excellent over many years.
July 12, 2019
MM
5/
5stars
July 10, 2019
MS
5/
5stars
July 5, 2019
MI
5/
5stars
I would never go to any other dentist ! I feel at ease and confident that I’m going to get an excellent service .
July 5, 2019
MS
5/
5stars
I receive nothing but courtesy, friendliness, efficiency and skilled dentistry when I come to the Haven Dental Practice.
Responded on July 11, 2019
Thank you for your kind review Mrs Snell, we look forward to seeing you at your next visit.
The Haven Dental Practice Management
Practice Manager
July 2, 2019
MB
5/
5stars
June 26, 2019
MG
5/
5stars
excellent as it has been for many years. Thank you
June 26, 2019
MS
4/
5stars
June 25, 2019
MF
5/
5stars
June 19, 2019
MC
5/
5stars
Very friendly service
June 19, 2019
MW
5/
5stars
June 18, 2019
MH
5/
5stars
June 17, 2019
MG
5/
5stars
I have been going to the Haven Dental Practice for a few years. The staff are wonderful - the service exemplary and I have no hesitation in recommending the Practice.
Responded on June 19, 2019
This is great news! We're so happy to know that you had a good experience.
The Haven Dental Practice Management
Practice Manager
June 11, 2019
MT
5/
5stars
Lovely staff and always very professional.
June 11, 2019
MB
5/
5stars
June 9, 2019
DK
4/
5stars
Excellent service. Car parking always difficult. Any chance of mid week evening appointments, once a month say? Might be more popular than Saturdays?
Responded on June 19, 2019
Thank you for your review Dr Kitching, we'll most definitely have a look into this for future bookings.
The Haven Dental Practice Management
Practice Manager
June 4, 2019
MC
4/
5stars
After having a Filling,it would have nice to be told the cost would be an extra £100,with an itemised receipt.
Responded on June 5, 2019
Dear Mr Clift,
Thank you so much for taking the time and trouble to bring this matter to our attention. I cannot apologise enough that you were not made aware of the costs prior to the treatment being undertaken. We shall certainly review our procedures to try and ensure that this does not happen again. As a gesture of goodwill we would like to refund 50% of the filling costs and if you care to call the practice we can arrange this for you. We value our patients’ loyalty to the practice and are always pleased to be made aware when our service falls below that which is expected of us.
Yours sincerely,
Ann Carter
The Haven Dental Practice Management
Practice Manager
May 30, 2019
VM
5/
5stars
Source:
Google
May 29, 2019
MH
5/
5stars
Normal great service
Responded on May 29, 2019
Hi Mr Hubbard, thank you for the kind words, we're glad you enjoyed your visit with us.
The Haven Dental Practice Management
Practice Manager
May 22, 2019
MA
5/
5stars
As always the greeting is friendly, the service professional and excellent.
Responded on May 22, 2019
Hello Mrs Ambrose, thank you for the positive review! We're always happy to hear good things from our patients.
The Haven Dental Practice Management
Practice Manager
May 21, 2019
MM
5/
5stars
super good service! very nice.
Responded on May 22, 2019
Thank you for a great review Mr Ma, always lovely to see you.
The Haven Dental Practice Management
Practice Manager
May 21, 2019
MM
5/
5stars
As always an enjoyable experience. Much appreciated. Thank you.
Responded on May 21, 2019
This is great news! We're so happy to know that you had a good experience.
The Haven Dental Practice Management
Practice Manager
May 21, 2019
MS
5/
5stars
Excellent friendly service as always. Very pleased with the result.
Responded on May 21, 2019
Hello Mrs. Scott, thanks for the positive feedback! We're always happy to hear good things from our patients.
The Haven Dental Practice Management
Practice Manager
May 21, 2019
MC
5/
5stars
Came in for check up and hygienist appointment. As usual it was a pleasant experience because all the team at The Haven are so friendly and put you at ease.
Responded on May 21, 2019
Thanks for the great review, Mrs Cooper. It was a pleasure serving you as a patient.
The Haven Dental Practice Management
Practice Manager
May 21, 2019
MC
5/
5stars
Always professional, with good care.
Responded on May 21, 2019
We are glad you enjoyed your experience at The Haven Dental Practice. Please visit us again soon!
The Haven Dental Practice Management
Practice Manager
May 15, 2019
MM
5/
5stars
As usual, it was a very warm and friendly experience with reassuring news on the dental check up and hygienist appointments. Another six monthly visit already booked!
May 15, 2019
KW
5/
5stars
Excellent service, always respond quickly and appropriately. I cannot imagine a dentist being more caring.
Responded on May 21, 2019
We are glad you enjoyed your experience at The Haven Dental Practice. Please visit us again soon!
The Haven Dental Practice Management
Practice Manager
May 14, 2019
MM
5/
5stars
For over 40 years Anne has always been so thorough over my dental care. Not the easiest of mouths to deal with but she has always managed to sort out any problems. I really do not think there is anything that that the team can do to improve things for me.
May 14, 2019
MG
5/
5stars
My visit yesterday was pleasant, professional and pain-free.
May 14, 2019
MS
5/
5stars
May 14, 2019
MG
5/
5stars
Exceptional service. Offered very informative advice and thorough examination. Friendly as always, thank you very much!
May 14, 2019
CD
5/
5stars
Iv been doing to Haven Dental Pratice since I was a couple of years old. Still going aged 29 and onwards. Alway so welcoming and friendly. Highly recommend.
Source:
Google
Responded on May 14, 2019
Christopher, thank you for sharing your positive experience. We're looking forward to your next visit with us!
The Haven Dental Practice Management
Practice Manager
May 11, 2019
MN
5/
5stars
Always a welcoming and relaxed atmosphere. Have been seeing Ann for over twenty years.
May 10, 2019
MT
5/
5stars
May 8, 2019
AF
2/
5stars
Not pleased with the service. I have went to the practice as a new patient for a check-up and a cavity that needs to be treated. I've had the scan and the treatment plan but the price for most of the items are above the indicative price set in the clinic website even for fixed priced items such as the 30 mins hygiene appointment. I have asked the reception to provide me with the priority treatment list vs what's good to do, so I can budget for them. I was promised to receive them once the dentist become free and it's over a week now and I haven't received anything.
Source:
Google
Responded on May 8, 2019
Hi Ahmed, sorry to receive this negative review. We do not appear to have anybody with your name in the practice. Please call the practice directly on 01189 664919 to discuss this further. Kind regards, The Haven Dental Practice
The Haven Dental Practice Management
Practice Manager
April 13, 2019
AT
5/
5stars
We've been treated at this dental practice for over 30 years, and have every confidence in Ann Carter and, somewhat more recently, Stephanie Brown, the dental practitioners there. They are very professional, knowledgeable, well-equipped, and extremely pleasant to deal with. Their support staff are also clearly very capable and good. Our dental health has been in very good hands, and they have managed the various problems which age brings extremely competently, referring us to other specialists on the rare occasions when that has been necessary. We can recommend them without hesitation.
Source:
Google
April 2, 2019
LD
5/
5stars
I was booked in to have my first tooth taken out and was very nervous and worried. Anne made the whole experience very relaxing and reassuring and I didn't actually feel a thing! She's very good at what she does and the methods she uses and i would recommend her to anyone.
Source:
Google
Responded on April 3, 2019
Lauren, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
The Haven Dental Practice Management
Practice Manager
March 29, 2019
DG
5/
5stars
Excellent. Anne was very thorough, skilful and caring. Her manner was reassuring and she quickly won my trust. I felt that her main interest was that I received the treatment that was most appropriate to me. She took the time to explain things very clearly. I felt that the amount I was charged was very reasonable.
Source:
Google
March 4, 2019
SB
5/
5stars
I have just had an appointment with Anne to inspect & discuss my Xrays & oral photos in order to discuss the necessary action, taking in to account my wishes and priorities both clinical and cosmetic. It proved to be a very clear, unhurried and collaborative session which I've never had with a previous dentist. Thanks Anne.
Source:
Google
Responded on March 15, 2019
Hi Stephen Butler, we are very happy to have provided you with such a positive experience. Thank you again for the great review!
The Haven Dental Practice Management
Practice Manager
February 28, 2019
TP
5/
5stars
Source:
Google
February 18, 2019
KM
5/
5stars
Excellent service and great staff.
Source:
Google
Responded on March 15, 2019
Khalid Mahmood, thank you for your kind words and this wonderful review.Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The Haven Dental Practice Management
Practice Manager
January 29, 2019
AH
5/
5stars
Always a warm and comforting smile from Ann and her team and makes the whole Dentistry experience very relaxing.
Source:
Google
Responded on March 15, 2019
Alf Heaney, thank you for your kind words and this wonderful review. Thank you, and have a fantastic day!
The Haven Dental Practice Management
Practice Manager
January 29, 2019
nr
5/
5stars
I attended for a check up. The investigation felt thorough and was carried out with care, knowledge and reassurance.
Source:
Google
Responded on March 15, 2019
Nan Ridehalgh, your satisfaction is our top priority. We look forward to your next visit! Take care!
The Haven Dental Practice Management
Practice Manager
January 28, 2019
AC
5/
5stars
The team at haven are professional, friendly and always a pleaure to see. I was always concerned visiting the dentists for the normal worries of injections and pain etc but am so happy i have found a place where all my concerns are alleivated and i no longer worry about my routine checkups/visits.Would recommend all to visit and see the team.
Source:
Google
Responded on March 15, 2019
Adrian Cook, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Haven Dental Surgery
The Haven Dental Practice Management
Practice Manager
January 15, 2019
CB
5/
5stars
The usual service that I have come to expect over many years Well done!!
Source:
Google
Responded on March 15, 2019
Hi Chris Brandon-king, we are very happy to have provided you with such a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!
The Haven Dental Practice Management
Practice Manager
January 5, 2019
KAC
1/
5stars
Dear Dr Carter, I am disappointed (and puzzled) that you did not respond to my email, hand-delivered letter and phone calls (despite repeated assurance by your secretary that you would call back).Regretfully, this leaves me no other option but to escalate the issues to GDC, CAC and IHAS. I hope we could discuss and resolve the issue without involving the offcial body, as per the suggestion in Haven complaints procedure (which ironically states that you are contact person).Please get in touch if you see this message. Regards, Dr Kar Ann Chew
Source:
Google
Responded on January 7, 2019
Dear Dr Kar Ann Chew, I am very sorry to hear you are not happy with our service. We strive to provide excellent patient care and thank you for bringing this issue to our attention. We would invite you to contact us directly on info@thehavendentalpractice.co.uk or call us to discuss the matter further. Many Thanks.
The Haven Dental Practice Management
Practice Manager
December 25, 2018
CS
5/
5stars
Source:
Google
November 30, 2018
SM
5/
5stars
Source:
Google
November 23, 2018
MN
5/
5stars
Source:
Google
November 21, 2018
LW
5/
5stars
I am very nervous of going to the dentist but everyone working at this practice puts you at ease. I have had a lot of problems with my teeth but have never felt any pain. I would certainly recommend Ann Carter and her team
Source:
Google
November 21, 2018
DD
5/
5stars
As a patient of over 30 years I can safely say the Haven Dental practice is the bestAnn & Diane are fantastic, I actually look forward to going to the dentist Some thing you don't hear many people sayWould recommend every time
Source:
Google
November 21, 2018
NS
5/
5stars
I have been going to the Haven dental practice for several years and have just had my check up. Ann Carter and her team are wonderful, especially if you are nervous or feeling a bit 'fragile'. Ann is very gentle and thorough. The whole team put you at ease and are easy to talk to if you have any concerns, no matter how silly you think they may be. Diane is the hygienist I visit and she is lovely. She is also very thorough but kind and careful. I would definitely recommend this dental practice, particularly if you are an anxious or nervous patient.
Source:
Google
November 21, 2018
AW
5/
5stars
Source:
Google
November 21, 2018
ml
5/
5stars
Diane has been my dental hygienist for some years. She is super-efficient and I rely on her experience and professionalism and skill, completely.
Source:
Google
Responded on December 7, 2018
Thank you Mary for your kind review.
The Haven Dental Practice Management
Practice Manager
October 21, 2018
PP
5/
5stars
Both the dentists, Ann & Stephanie, at Haven give a really friendly service and offer the best & most detailed attention to mouth examination. For the first time I'm not afraid to visit the dentist, after years of dental problems and thankfully, now I've been attending for a couple of years and also using the Hygienist service for advice etc, my mouth has now been given a clean bill of health.
Source:
Google
Responded on October 21, 2018
Good to hear that Pam. Thank you so much for your review
The Haven Dental Practice Management
Practice Manager
October 21, 2018
CC
5/
5stars
The staff at the Haven are superb - kind, welcoming, professional and excellent in their work. I've been coming here for a few years and cannot recommend them enough. Ann and her team explain all the treatment and procedures thoroughly, and I can wholeheartedly say I've never had a single painful appointment with them. So pleased to have found them, thanks all!
Source:
Google
Responded on October 21, 2018
Thank you Caroline for your very positive review. We always try to provide a welcoming, friendly and listening environment so that we can respond appropriately to our patients' needs
The Haven Dental Practice Management
Practice Manager
October 21, 2018
KW
5/
5stars
As always a welcome visit, thank you Diane for all your hygienist tips and getting me on track.
Source:
Google
Responded on October 21, 2018
Kevin, thank you for your review. You can always rely on Diane to keep you on track!!
The Haven Dental Practice Management
Practice Manager
September 21, 2018
NR
5/
5stars
Use of modern technology very friendly and so are all the staff.
Source:
Google
September 21, 2018
EC
4/
5stars
Good experience yet again at haven dental practice. It is an extremely friendly practice with good caring professionals. The customers concerns are always taken into account and talked through with the dentist concerned.The overall experience is good even down to the very friendly reception on arrival.
Source:
Google
Responded on October 21, 2018
I know we thanked you at the time for this review Elizabeth but we'd like to thank you publicly
The Haven Dental Practice Management
Practice Manager
August 21, 2018
CB
5/
5stars
Source:
Google
August 21, 2018
HC
5/
5stars
Been at Haven for over 30 years. Friendly and professional. Highly recommend.
Source:
Google
August 21, 2018
CE
5/
5stars
I attended The Haven dental practice as a new patient and was extremely happy with my experience. Anne was extremely nice and thorough. In one short visit I learned more about the health of my teeth than I had over the preceding 40 years. I will definitely return for any treatment that is required.
Source:
Google
August 21, 2018
TM
5/
5stars
Very friendly and appointment ran on time
Source:
Google
Responded on March 15, 2019
Hello Timothy Manser, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
The Haven Dental Practice Management
Practice Manager
August 21, 2018
PG
5/
5stars
I was the ultimate nervous/reluctant patient when I first visited this practice. A long chat with a delightful receptionist convinced me to make an appointment. Dental surgeon, hygienist, nurse and receptionists all brilliant. Nice calm relaxed atmosphere. They concentrate on preventative treatments.Latest appointment was with the hygienist, encouraged to floss/clean a little better. Give it a go. You won't find better!
Source:
Google
July 21, 2018
DC
5/
5stars
Very pleased with experience with dental hygienist. Explained what she was about to do and virtually no discomfort . Excellent work
Source:
Google
July 21, 2018
mh
5/
5stars
As always toothache is unpredictable and when you get it, it mostly unbearable, Stephanie was able to fit me in and did an excellent job of relieving me of the pain. Job well done .
Source:
Google
June 21, 2018
TM
5/
5stars
When the time comes to say goodbye to a back tooth, the Haven is the only place to say goodbye to it. Thank you Ann and Caroline for your expertise, kindness and care (and hand gripping at crucial points, Caroline!). This team always go the extra mile, making a visit to the dentist if not a pleasure at least something not to be afraid of nowadays!
Source:
Google
May 21, 2018
RD
5/
5stars
Source:
Google
April 21, 2018
DT
5/
5stars
Source:
Google
March 21, 2018
BS
5/
5stars
Good service helpful and don't charge to much for there skills
Source:
Google
March 21, 2018
EC
5/
5stars
Having been a patient here for 35 years I think that says it all. Ann and her team have always put me at ease as a nervous patient. Thoroughly recommend
Source:
Google
March 21, 2018
SH
5/
5stars
Source:
Google
February 21, 2018
GL
5/
5stars
AS ALWAYS, EXCELLENT TREATMENT FROM BOTH THE DENTIST & HER TEAM AND THE HYGIENIST. THOROUGHLY RECOMMEND THIS PRACTICE
Source:
Google
February 21, 2018
JL
5/
5stars
Source:
Google
February 21, 2018
SA
5/
5stars
Source:
Google
January 21, 2018
RC
4/
5stars
Everything went well to preserve my remaining 6 teeth for which i am very grateful,but how do you justify a rate of over £300 per hour to a mere old age pensioner?
Source:
Google
January 21, 2018
RW
5/
5stars
An excellent dental practice. Very friendly and professional. Have been a patient here for over 20 years.
Source:
Google
January 21, 2018
JP
5/
5stars
Great dental practice. I have been a patient for many years. Friendly staff members, which begins from entry, who take time and patience listening and providing information and care. I continue to be satisfied.
Source:
Google
December 21, 2017
LP
5/
5stars
Excellent and professional, you can trust this practice for taking care of your teeth. The price is appropriate, you get high standards of care.
Source:
Google
December 21, 2017
sv
5/
5stars
very kind and professional people. Got a wisdom tooth removed, it went well, they careful checked that I received enough local anaesthetic to not feel anything. They kindly phoned me the day after to check that I was allright. I am planning to get a second wisdom tooth removed since it went so well. I highly recommend this dental practice.
Source:
Google
December 21, 2017
SG
5/
5stars
Source:
Google
December 21, 2017
KF
5/
5stars
Whatever I needed doing has always been done professionally and expertly
Source:
Google
Responded on March 15, 2019
Keith Farman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Haven Dental Surgery. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Haven Dental Practice Management
Practice Manager
December 21, 2017
SI
5/
5stars
Source:
Google
December 21, 2017
CW
5/
5stars
Great support from Anne and the team with my Bruxism.
Source:
Google
December 21, 2017
JH
5/
5stars
My favourite dentist.
Source:
Google
December 21, 2017
SB
5/
5stars
Source:
Google
December 21, 2017
EO
5/
5stars
Source:
Google
December 21, 2017
MC
5/
5stars
The best dental practice I have ever found.
Source:
Google
December 21, 2017
JC
5/
5stars
Feeling a little anxious as I had not been to the dentist for a while, but the team at The Haven made me feel comfortable from booking my appointment through to my consultation. A clear explanation of the treatment required allowed me to feel confident that I had picked the right dental practice.
Source:
Google
December 21, 2017
RH
5/
5stars
I have been going to the Haven Dental Practice for many years and have always been treated with the upmost kindness and respect and all treatments have been painless and successful.
Source:
Google
December 21, 2017
ac
5/
5stars
As ever, an excellent service from Dr Stephanie Brown at the Haven Dentsl Practice
Source:
Google
December 21, 2017
KB
5/
5stars
Excellent dentists - especially Stephanie Brown. Professional but friendly and caring, and are especially kind and patient with nervous patients. By using this dental practice you never need fear a trip to the dentists again. Highly recommended.
Source:
Google
December 21, 2017
SN
5/
5stars
I am a relatively new patient at Haven having only visited on 3 occasions with my 4th visit due soon. Historically I have been an NHS patient at various dentists and have not always had a good experience (some quite terrible). Visiting Haven is the first time going private and the difference in care is like night and day, I wish I had gone private years ago but I was under the misconception that it was a waste of money paying for something you can get for a fraction of the price on NHS, I mean its all the same right??? wrong!!! At Haven everything from the initial consultation to the final treatment is completely unrushed, explained properly and most importantly the treatments are carried out competently with minimal pain. You can also tell that the staff here care about their patients rather than run a business like a sausage factory rushing people in and out. You cannot put a price on your health and as the saying goes 'you get what you pay for' and all I can say is its worth every penny going private and at Haven you won't regret it.
Source:
Google
December 21, 2017
FR
5/
5stars
Very friendly and professional staff, great service from both dental surgeon and hygienist.
Source:
Google
December 21, 2017
LB
5/
5stars
From personal experience I have found the Haven Dental Practice always provides an an efficient and friendly service looking after all your dental needs!
Source:
Google
December 21, 2017
C
5/
5stars
I have absolutely no hesitation in recommending this dental practice to anyone. However nervous you might be - have no fear. Nothing is too much trouble to ensure your visit will be pain free and even a pleasure because everyone is so kind and working together to make it so. I have been a patient of Ann's for many years. Having a slightly unusual dental history I could have been considered to be somewhat of a 'not her again' person but I have always been certain that whatever is necessary will be carried out to the highest standard in a calm and peaceful environment. Ann and the whole team have never failed to make me feel at ease, safe and confident that nothing is too much trouble for any of them.I cannot stress how much regard I have for all concerned - they are without doubt just the best.
Source:
Google
December 21, 2017
MP
5/
5stars
Source:
Google
December 21, 2017
NR
5/
5stars
Professional and knowledgeable approach! If you can afford it go for it without any doubt.
Source:
Google
December 21, 2017
JS
5/
5stars
I'm not sure if anyone actually loves going to the dentist - but I have been going to The Haven Practice for over 10 years now, and I have always found the check-ups and care I received to be first class and professional. The attention and attitude always engender confidence in me, and I have had excellent treatment when this was necessary, with an emphasis on careful examination, appropriate remedial intervention and problem prevention.I would not hesitate to recommend The Haven!
Source:
Google
December 21, 2017
cm
5/
5stars
Source:
Google
December 21, 2017
JR
5/
5stars
Source:
Google
December 21, 2017
RS
5/
5stars
The perfect combination of professionalism and friendliness.
Source:
Google
December 21, 2017
DC
5/
5stars
This must be the friendliest dental practice in the area. The receptionist is helpful and efficient. The dentist, Stephanie Brown always manages to put me at ease and offers excellent care and general advice on dental hygiene. The nurses are absolutely lovely. Many of my family and friends travel long distances for their dental treatment at the The Haven because it is so good.
Source:
Google
December 21, 2017
HB
5/
5stars
first class Service always helpful this is why I have been attending for years
Source:
Google
December 21, 2015
GC
5/
5stars
I have been using the Haven DP for several years now as a private patient and on the recommendation of a close friend and compared with several previous dentists I have always enjoyed excellent advice across a wide range of procedures (including implants) and always received gentle and pain free in-house treatments. Requests for emergency treatment have also been dealt with promptly and completely satisfactorily.All the staff are very pleasant and caring and I could not recommend them highly enough!!
Source:
Google
December 21, 2015
DL
5/
5stars
High quality treatment and advice you can trust. Friendly polite staff. Recommended
Source:
Google
December 21, 2015
AM
5/
5stars
I have been using Haven Dental practice for the last 7 years and have found the service to be consistently high. As a relatively small practice they provide a personal service. Both Ann and Steph have provided comprehensive care and advice in all our interactions. I can highly recommend them to others.
Source:
Google
December 21, 2015
KB
5/
5stars
All the team at the practise are really friendly and welcoming and have made me feel much less worried about visiting the dentist and hygenist. I actually trust them with my teeth now which is great after having a couple of horrible experiences at another practise. I must say a big thanks, in particular, to Gail who has been so understanding over the past year or so and has helped me to not dread the scaler every visit.
Source:
Google
December 21, 2015
DM
5/
5stars
Such a warm and welcoming attitude from all members of staff. You always feel you are being looked after by such professional people in a very clam environment. Treatment options are explained well and I have always felt assured I was in safe hands throughout different treatments.
Source:
Google
December 21, 2015
TD
5/
5stars
I had some really bad experiences at the dentist as a child however since moving to the Haven more than 20 years ago I have benefitted from the care of Ann & her team particularly last year when they saved a bridge and crown. I still don't enjoy going but its now a much more pleasant experience. Going to the Dentist 1 star, Practise care & experience 5 star - Recommended
Source:
Google
December 21, 2015
HR
5/
5stars
Very nice practice, the nurses and receptionists are friendly and welcoming. Steph's been looking after my teeth for as long as I can remember and I've never had any complaints. I would highly recommend The Haven to anyone looking for a dentist.
Source:
Google
December 21, 2015
GG
5/
5stars
This is a calm and professional dental practice, where I always feel at ease. The waiting room has been much improved since the display cabinets and wall notices have been removed - much more relaxing now. I am really sorry that Gail has now left, but look forward to meeting the new Hygienist.
Source:
Google
December 21, 2015
JC
5/
5stars
My wife and I have been with Haven Dental Practice for over 30 years and our now grown up children have been there since birth. Even though we have moved house several times in that period, we would never consider changing practice. Ann is professional and friendly and the atmosphere of the practice is as the name implies calm and relaxed. Ann is supported by a loyal team of workers and going 'to the dentist' has never been a worry for any of us.
Source:
Google
December 21, 2015
MR
5/
5stars
Over many years I have had excellent service and treatment at this practice. I wouldn't go anywhere else
Source:
Google
December 21, 2015
KJ
5/
5stars
Recently visited for a check-up. I was made to feel at ease and felt that the dentist had a lovely bedside manner. The practice was clean and calm, and all the staff were friendly and professional. The appointment was thorough and everything was explained to me in detail. Will definitely visit again if I ever need treatment.
Source:
Google
December 21, 2014
l
5/
5stars
Having just visited Haven again, I was very surprised how homely and friendly the practice feels. Not like a dentist at all really. I had a nice early appointment which still allowed me to get the train I wanted from the station which is seconds away and really enjoyed chatting to the dentist and staff. Very impressed.
Source:
Google
October 17, 2012
5/
5stars
I have been seeing Ann Carter since 1982. She does not over treat - unlike my previous dentist.
She is wonderful and gentle (with the drill).I can't think of a single problem with her in 30 years.
On the odd occasion, When Dr Carter is away, I saw Steph Brown. Again, no complaints.
Source:
DentistFinder
